How is a disease caused? When does the person get symptoms of any disease by infected/ingested germs. First of all, when germs get ingested to a new vector (human/animals that carry germs), i.e. vector is infected, it is instantly detected in blood and White Blood Cells (WBC) develop immune system against the germ. If WBC are able to develop sufficient immune to defend the germs, no symptoms is seen, the disease is suppressed. Only those disease are out broke, where and when the germs do not let the vector to be defensive towards them. Generally germs get killed or denatured. Few remain in the vector and wait for the favorable environment for them to multiply and show their effect.
Generally, when we are dealing somebody for our will, we are like those germs. If we let our client be defensive towards us, he can never hear what we say to him because we are already enemy for him. And how can one get convinced in the view of his enemy? So if we want outcome, considerations should to taken to not let him become defensive against us. Instead we need to be positive for them.
HOW?
Here comes the interest again. And your attention.
If you are beginning the conversation, and you are the lead speaker in conversation, you make your client defensive against you if you talk about your interest. It is very important in this condition that you talk about his interest and make him feel positive towards you, like you. This makes them more receptive to you that give more perfect result.
If you are a minor speaker, you make the client defensive against you if you oppose them and give your view. Here even if the client is wrong, we should never say him that he is wrong, at this conditions it is suggested to say yes and be collinear to their view at first and carefully give a slightly different view in next prospect. It is also very important that you are attentive to them, and make them feel you are not saying YES in vein. Instead you make them feel that you and he are very similar in interest and way of thinking. This makes them receptive to us, if not defensive.
Strong opposition makes the client defensive. Dominance of your personality also makes them feel awkward and defensive. Also, it is if they take you more intelligent and professional. So, simplicity is the best policy you can have and leads to success. These are how ever needs to be considered according to the client we are dealing, junior, equity or senior.
